These terms apply to direct bookings for Escapada al Sol apartments in Benalmádena.
1. Bookings and payments
- Bookings are made through the website form or by email: reservas@escapadalsol.es.
- The payment method and timing are agreed with the guest. The amount may be paid in cash on arrival when agreed and legally permitted; if a deposit or prior bank transfer is agreed, it will be confirmed before arrival.
- A receipt will be provided for each payment. All amounts are stated in euros.
2. Cancellations
- Cancellation at least 14 days before arrival: 100% refund.
- Cancellation less than 14 days before arrival or no-show: no refund.
- Exceptions for medical emergencies or natural disasters will be assessed individually.
3. Check-in and check-out
- Check-in: 4 pm to 9 pm. Check-out: before 11 am.
- Please contact the host in advance about early or late arrival.
- The keys will be in the apartment and must be left on the table at check-out.
- Late check-out costs €30 per hour and is subject to availability.
4. Use of the apartment
- Maximum occupancy is 2 guests. Only people included in the booking may stay.
- An unauthorised additional guest may result in a €55 charge per person per night or termination of the stay without a refund.
- Parties, events, pets, subletting and commercial use are not allowed.
- Smoking is not allowed indoors. Smoking is permitted only on the terrace.
- Tell us when booking if you need the sofa bed prepared.
- Please use water and electricity responsibly. Excessive use may be charged; electricity use must not exceed €50 and water use €40.
5. Responsibilities
- Guests must take care of the apartment and are responsible for damage, loss or extra cleaning caused during the stay.
- The owner provides the apartment clean and in working order and will arrange any necessary urgent repairs.
- The owner is not responsible for lost or stolen personal belongings.
6. Security deposit
- A €300 security deposit is required before check-in and is refundable if the apartment is returned in good condition.
- The deposit will be returned one day after check-out.
- The deposit may be used for damage, extra cleaning, lost keys or missing items. Any additional amount may be claimed from the guest.
7. Community rules
- Respect neighbours and quiet hours from midnight to 9 am.
- Use shared areas such as the pool and parking responsibly.
Before booking, also review the total price, dates and cancellation terms that apply to your stay.